Knowledge Base – CAREMINDr

How Can We Help?

Getting Started

How do I enroll
How is implementation done
What are the charges for the service
What is a journey
Who do I contact if we’re having problems

Services

CAREMINDr Platform
How do I enroll

Back to Work Platform
How do I enroll

RPM Connect Platform
How do I enroll
How RPM Connect Works
Immediate Revenue
RPM Connect Overview

Can we get this service in other countries
Can we have the app in Spanish
Do you have a service to monitor the responses from patients
How do I speak to a person at CAREMINDr

Devices

Web Browsers
What web browsers does CAREMINDr support

iOS (Apple)
How do I re-order devices
What iPhones does CAREMINDr support
Where do I get devices

Android (Google)
How do I re-order devices
What Android phones does CAREMINDr support
Where do I get devices
Can I use my own devices
Do I have to pay for the devices
Do we have to use Bluetooth devices
Do you sell your own devices
How do I re-order devices
What do the devices cost
Where do I get devices

Finance

Why do I have to provide my credit card

Patient Support

What is a journey
Where do I get devices
Where do I get the CAREMINDr Red Bag
Who does the patient contact if there are phone problems

Physician Support

Can I change the images and links in the app
Do you have a service to monitor the responses from patients
How do I speak to a person at CAREMINDr
How were guard rails pre-set
What disease states do you monitor
What do I do if a red alert shows up in a response
What is a guard rail
What is reviewer
What other disease states will be monitored
Why are you asking for my NPI number
Will the responses integrate into my EMR

Health Plan Support

Can I change the images and links in the app
Do you have a service to monitor the responses from patients
How do I speak to a person at CAREMINDr
What do I do if a red alert shows up in a response
What is reviewer
What other disease states will be monitored
Will the responses integrate into my EMR

General Information

Can we get this service in other countries
Can we have the app in Spanish
What disease states do you monitor
Who do I contact if we’re having problems

Videos

How RPM Connect Works
Immediate Revenue
RPM Connect Overview