PRIVACY POLICY

CAREMINDr Privacy Policy Last updated 5/9/2024
CAREMINDr Mobile App Privacy Statement.
Effective on December 1, 2013

THIS PRIVACY POLICY IS DESIGNED TO INFORM YOU ABOUT THE INFORMATION CAREMINDr COLLECTS WITH YOUR USE OF THE HUB MOBILE APP CREATED BY CAREMINDr FOR USE BY YOU AND THE ORGANIZATION YOU BELONG TO, WHY WE COLLECT SUCH INFORMATION, AND HOW WE WILL HANDLE INFORMATION. YOUR INSTALLATION OF THE APP SIGNIFIES YOUR ASSENT TO OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO OUR PRIVACY POLICY, PLEASE DO NOT INSTALL THE APP.
WE RESERVE THE RIGHT, AT OUR COMPLETE DISCRETION, TO CHANGE, MODIFY, ADD, OR REMOVE PORTIONS OF THIS POLICY AT ANY TIME; HOWEVER, WE WILL NOT RETROACTIVELY CHANGE HOW WE USSE YOUR PERSONAL INFORMATION WITHOUT YOUR CONSENT. PLEASE CHECK BACK PERIODICALLY FOR ANY CHANGES WE MAY MAKE TO THE POLICY, AS YOUR CONTINUED USE OF THIS APP FOLLOWING THE POSTING OF CHANGES TO THESE TERMS WILL MEAN YOU ACCEPT THESE CHANGES. WE URGE YOU TO READ THE COMPLETE PRIVACY POLICY BELOW, AS WELL AS OUR TERMS AND CONDITIONS.

This statement (Privacy Statement) governs your use of the Mobile App created by CAREMINDr. The App allows you to receive information about the organization that is using the App and that you belong to and to receive special offers from the organization’s sponsors.

What information does the App obtain and how is it used?


User Provided Information 

The App may obtain information you knowingly provide if and when you use specific functionality of the App that requires information. You may provide, if required, answers to survey questions and other information you choose to provide when requested by your organization via the App, for internal analytics purposes.

PLEASE NOTE THAT THE APP DOES NOT REQUEST/COLLECT/RETAIN A USER’S NAME, ADDRESS, PHONE NUMBER, DATE OF BIRTH, SOCIAL SECURITY NUMBER OR DRIVER LICENSE NUMBER. USER PROVIDE INFORMATION IS NOT USED IN ANY WAY FOR ADVERTISING, NOR IS IT SHARED WITH ANY PERSON OR GROUP OTHER THAN THE HEALTHCARE PROVIDERS AND DOCTORS CHOSEN BY THE USER, EXCEPT AS DEFINED IN THE SECTION Do third parties see and/or have access to information obtained by the App?” BELOW.

Automatically Collected Information

In addition, the App may collect certain information automatically, such as the type of mobile device you use, your mobile device’s unique user ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and your time zone. We or our third-party contractors may use this information only as necessary to provide information and special offers to your mobile device. For example, we do not store the IP address of your mobile device.

Does the App collect precise real time location information of the device?

This application does collect precise information about the location of your device, using the location services function of your device, if you allow such use. For example, for iOS, the first time you attempt an activity that requires the App to know your location, you will receive a pop-up message asking for permission. For Android, when you download the App, you will see a list of permissions required to install the App (including location services) and you will have the option to accept and install the App, or not. If you permit use of location information, we use your location information to provide requested location services, such as store locations and our store check-in feature.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

If you have any questions about the specific retention periods for certain types of personal information, you can contact us using the information provided in the “Contact Us” section.

Do third parties see and/or have access to information obtained by the App?

We may disclose User Provided and Automatically Collected Information: (a) as required by law, such as to comply with a subpoena, or similar legal process; (b) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud; (c) with our third party services providers who work on our behalf, for the purpose of providing such services, and for no other purpose; and (d) if some or all of CAREMINDr’s and/or your organization’s business or assets are sold or otherwise transferred, to the buyer or transferee.

Automatic Data Collection and Advertising

We may work with analytics companies to help us understand how the App is being used, such as the frequency and duration of usage. CAREMINDr or your organization’s third party services provider uses some of the information collected by the App, including the unique user ID of your mobile device, operating system of your device, type of device, and device location to deliver the content provided by the App.

What are my opt-out rights?

You can stop all collection of information by the App easily by uninstalling the App. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

You may at any time opt-out from further allowing us to have access to your location data by going to the location services, under settings, on your mobile device and turning location services off.

Managing Your Information

If you’d like us to delete User Provided Data that you have provided via the App, please contact us and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for certain functions of the App to operate, and we may be required to retain certain information by law.

Children

We do not use the App to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us.

Security

Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Your Consent

By downloading the App, you are consenting to our processing of User Provided Information and Automatically Collected Information as set forth in this Privacy Statement now and as amended by us.